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Relational Trauma-Informed Care

Relational Trauma-Informed Care

Relational Trauma-Informed Care

Tuesday, September 8, 2026 - 10:00:00 AM until

The Frontline Network are delighted to be working with Jacqui Dillon to offer this training session, Relational Trauma-Informed Care.

Who is this Training For

This training is offered exclusively to UK-based frontline workers supporting people experiencing homelessness.

Anyone registering for this event who falls outside of these criteria will not be eligible to attend.

About this Training

A one-day course exploring relational approaches to supporting people who have experienced trauma and adversity. The day considers what it means to put relationships at the heart of trauma-informed practice, and how the quality of our interactions can shape people's experiences of safety, trust, connection and support. Participants will explore practical ways of developing more compassionate, collaborative and relational ways of working.

Aims

Develop an understanding of relational trauma-informed care and the principles that underpin it.

Explore the impact of trauma and adversity on relationships, trust, connection and experiences of support.

Consider how relationships and everyday interactions can contribute to safety, healing and recovery.

Learning outcomes

By the end of the day, participants will:

· Understand the key principles of relational trauma-informed care.

· Recognise some of the ways trauma and adversity can affect people's relationships with themselves and others.

· Explore the importance of trust, safety, connection and consistency in supportive relationships.

· Reflect on the role of power, boundaries and mutuality in relational practice.

· Develop practical ways of responding to distress that support choice, dignity and agency.

· Identify ways to strengthen relational approaches within their own practice and workplace.

How this course can support your practice

Relational trauma-informed care can help frontline workers to:

· Build stronger relationships – developing trust, connection and a sense of safety through everyday interactions.

· Understand distress in context – recognising people's responses as meaningful in the context of their experiences.

· Respond more effectively to difficult situations – remaining curious and relational when people are distressed, withdrawn, angry or overwhelmed.

· Support choice and agency – working collaboratively and avoiding unnecessary experiences of powerlessness or control.

· Use boundaries relationally – maintaining clarity and consistency without losing warmth, flexibility or humanity.

· Develop reflective practice – becoming more aware of how our own responses and ways of relating affect the people we support.

· Create more relational cultures – considering how teams and organisations can support relationships rather than inadvertently getting in their way.

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