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Effective communication to manage conflict

Effective communication to manage conflict

Effective communication to manage conflict

Tuesday, February 3, 2026 - 10:00:00 AM until

On Tuesday 3 February, the NI Frontline Network will be holding an in-person workshop at The Mac in Belfast focused on effective communication to manage conflict.

The course, which is delivered by Tides, blends theory with practical exercises and role-play to help frontline professionals navigate conflict in homelessness settings.

Participants will explore de-escalation techniques, active listening, maintaining boundaries, and managing difficult conversations with clients and colleagues.

As is the case with all Frontline Network events and workshops, the meetup is entirely free to attend for staff working directly with people at risk of or experiencing homelessness. All we require is for you to sign up to the Northern Ireland Frontline Network newsletter. You can sign up here.

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