Professional Boundaries Whilst Working Remotely- small group training (1)

17th September

1pm-4pm

FREE online training via Zoom

Register here

Professional Boundaries Whilst Working Remotely 

The Frontline Network is excited to be working with Shelter, to offer frontline staff supporting people experiencing homelessness this FREE training on professional boundaries whilst working remotely. This is open to any staff working across the UK.

Professionalism, codes of conduct and principles of data protection and confidentiality apply equally when working in a home environment as they do when working in an office environment.  This workshop will explore the importance of maintaining professional boundaries when working remotely to ensure both staff and customers are protected during these extraordinary times. The impact of taking a distressed call at home rather than in the office will be considered. The workshop will provide some useful strategies to support staff to separate outwork from personal responsibilities.

This workshop will include:

• What are professional boundaries and why do they exist
• Acceptable ‘V’ Non acceptable behaviours and attitudes
• Maintaining professional behaviour whilst working remotely
• Responding to disclosures by customers who are experiencing difficult circumstances
• Professional responsibilities relating to whistle blowing
• Legislation, policy and guidance regarding data protection and confidentiality whilst working remotely
• The appropriate use of social media/electronics
• Strategies to maintain clear parameters between professional and personal relationships
• Keeping yourself safe during remote working and maintaining a positive approach

  Please note- as this is a jointly run event, the Frontline Network will be sharing registration contact details to Shelter, to support facilitation/ sharing of details related to this event.