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Worker Wellbeing during Covid-19

Worker Wellbeing during Covid-19

Worker Wellbeing during Covid-19

Friday, April 3, 2020

The Covid-19 pandemic is impacting massively on the people that we work with and the way that we are working. With the added stresses that frontline workers are feeling currently, it is important that worker wellbeing remains a key focus both for organisations and individuals.

Brett Grellier, who facilitated a workshop on resilience and wellbeing at our 2018 conference, recently shared some resources that can be used by staff to help look after their wellbeing.


The ‘FACE COVID’ tool was developed by Russ Harris and is an acronym that spells out different steps people can take in dealing with Covid-19. The different steps are:

  • Focus on what’s in your control
  • Acknowledge your thoughts and feelings
  • Come back into your body
  • Engage in what you’re doing


  • Committed Action
  • Opening Up
  • Values
  • Identity Resources
  • Disinfect & Distance


The whole tool breaks down in more detail each part of ‘FACE COVID’ and is quick and practical for everyone to use.

Other resources that Brett shared with us included 'Living with Worry' and 'Psychological Resilience through the Pandemic'.

Living with Worry’ is a free guide from Psychology Tools to help people manage worry and anxiety during the current uncertainty. The guide has sections on what is worry, what you can do about worry and tips & techniques. The guide is quick to read, and the exercises outlined don’t require any professional training or supervision.

‘Psychological Resilience through the Pandemic’ is an evidence based, self-help information and tips booklet for getting through the Covid-19 pandemic. It covers several areas including: developing psychological resilience, looking after ourselves and managing other issues. The guide is easy to read and has tips for areas such as sleeping, low moods and working from home.  


Conference Resources

For the last two years, our Frontline Network annual conferences have sustained a focus on frontline worker wellbeing. We have a number of resources that you can use from our previous workshops. These include coping strategies, debriefing through to Ideas to implement small day to day changes to support staff wellbeing. See the full workshops here.

Other key resources around worker wellbeing include:

All of these resources have been used and discussed at our conferences, with positive feedback. None of these resources are designed to provide an answer to everything. Different things work for different people and we have aimed to provide a range of resources for people here.


C-19 Frontline Worker Support Forum

If you find a resource or technique that works for you, please share it in our forum thread for worker wellbeing. The C-19 forum is a space dedicated to sharing frontline worker information, guidance and solutions relating to COVID-19.
Anyone who is a frontline worker supporting people experiencing homelessness can utilise this vital resource. You can ask a question, share information, or highlight best practice on how to best support people experiencing homelessness at this time.

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