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Launch of the Frontline Worker Survey 2020 - Complete it today!

Launch of the Frontline Worker Survey 2020 - Complete it today!

Launch of the Frontline Worker Survey 2020 - Complete it today!

Friday, November 6, 2020

The Frontline Network has just launched the ‘Frontline Worker Survey 2020’, and we need you to hear from you!

This year the COVID-19 outbreak has presented significant and fast-evolving challenges for the homelessness sector. We are conscious that frontline services have been significantly impacted by staff capacity as people go into isolation and work from home, and that there has been severe consequences for the services provided on the frontline.

We believe this survey offers a unique opportunity for you, as a frontline worker, to say what is and isn’t working when supporting people experiencing homelessness.

It is a vital resource for decision-makers when developing strategies to reduce homelessness. How can you help?

  1. Take the survey:

    If you are a frontline worker, please take our survey and tell decision-makers what you think.

    COMPLETE THE SURVEY HERE

    Please note, we define ‘frontline worker’ as a paid worker, who directly supports people who are experiencing homelessness - from outreach workers to probation workers to welfare benefits advisers.
     
  2. Share the survey with frontline workers:

    If you know someone who supports people experiencing homelessness, we want to hear their views. They might work in roles including outreach, housing, charity, social work, health, or probation.

    Help us to amplify their voices by sharing this survey.
     
  3. Tell us why it is important to listen to frontline workers: 
    Tell us why you believe the views of frontline workers are important, and why they need to be listened to. 

    Tweet @SMITF_Frontline using the hashtag #FrontlineWorkerSurvey2020.

At the Frontline Network, we support workers from the public, statutory and voluntary sectors working on the frontline with those experiencing homelessness across the UK.

Key Findings from Frontline Worker Survey 2019

An unprecedented 1435 frontline workers responded to last year’s survey. It highlighted what works, shared good practice, and identified the key challenges faced by those working with people experiencing homelessness. Thank you to all the frontline workers who took the time to feedback your expertise. Your insight is central to the work at the Frontline Network.            



Frontline Worker Survey 2019: Report Recommendations

Every day frontline workers overcome multiple structural & practical barriers, to help individuals access housing and specialist support, and to prevent them from experiencing homelessness. Based on the feedback from 1,435 frontline workers in our Frontline Worker Survey 2019, we set out the following five recommendations:


 
Thank you for completing our Frontline Worker Survey 2020

Please note the Frontline Worker Survey 2020 is confidential and anonymous, and we will not be able to trace responses back to individuals or to organisations.
 
The survey should take no longer than 15 minutes to complete and will be open until close of play on Monday 30th November 2020. We hope the survey will highlight good practice and what works, but also be honest about the challenges faced.
 
If you have any queries or comments, please do not hesitate to contact our Policy and Communications Officer, Marcus Loney-Evans: Marcus.loney-evans@stmartinscharity.org.uk. 

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