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Training Fund Stories - BCHA Trauma Informed Practice Training

Training Fund Stories - BCHA Trauma Informed Practice Training

Training Fund Stories - BCHA Trauma Informed Practice Training

Monday, July 4, 2022

Housing Association, BCHA applied to the Frontline Network Training Fund to support their staff training in Trauma Informed Practice, as part of a wider goal to become a PIE and Trauma Informed organisation. Staff had identified that the people they work with have a range of complex traumatic events in their histories, and that understanding how this impacts on people is key to providing strengths based support.

This is their blog post from Vicky Gladden, Quality and Practice Lead.

BCHA were fortunate enough to secure funding from the Frontline Network Training Fund to book for colleagues to attend Trauma Informed Training by Homeless Link. Colleagues from hostel settings were able to attend the one-day training course to upskill their teams in working in a Trauma Informed way with our customers. Colleagues working in these areas work directly with customers who have endured trauma and long-term homelessness.

Within the teams we intend to see improved relationships between colleagues and customers. By avoiding re-traumatising customers, customers will be able to feel both physically and psychologically safe. In turn, trust between colleagues and customers will be improved and customers will feel more empowered, and this should support them with their recovery. The key focus for colleagues will be around realising the impact of trauma, recognise the signs and symptoms, respond using their knowledge and therefore actively resisting re-traumatisation. By becoming a Psychologically and Trauma Informed company, we believe we will see a cultural shift. We plan to create a climate in which change can be achieved, engage and train colleagues so it can be used company wide and then implement it so we can see sustained change in the future.

Colleagues have already found the training invaluable and are sharing their knowledge with their peers. One colleague said

‘I think anyone who works with the customer group we are working with should definitely attend a Trauma Informed Care training day. It gave me a much better understanding of how different every individual is and how their trauma differs. When things happen at a service, or a customer responds in a certain way, we now have a better understanding of how trauma may impact this and how we can look at the bigger picture.’

They have all also submitted a project proposal form where all colleagues who attended the training will be practically implementing their learning at a scheme level. These projects will last 6 weeks and within this time, we hope to see the start of some excellent work which will help inform practice moving forward. Examples include, staff supporting customers with meaningful use of time for example, an up-cycling workshop in the weekly programme to promote a positive use of time, commitment to a project and a sense of fulfillment for a customer. Other activities at this scheme also include cooking workshops, a bike repairs workshop and art therapy. Also, in another project, staff are looking at move-in processes to ensure the customer feels heard when they move in to one of our properties. We look forward to being able to share the outcomes of these projects with you soon!

You can find out more about BCHA on their website.
If you would like to apply for funding to support you or your team to attend training please visit our Training Fund pages here 



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