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  • Welcome to our Frontline Network forum, a new venture aimed at connecting, enabling and supporting frontline workers, working with homeless and vulnerably housed clients, across the UK. It is here for you to use to share expertise and experience on some of the issues you face every day in your work. Have a question? Why not ask the forum or join your local discussion group.... BE THE NEXT TO ASK A QUESTION!

  • We have laid out our Terms and Conditions and Privacy Notice separately on the site and you will be asked to agree to these if you would like to register as a user of the Frontline Network. The main purpose of these policies is to ensure that we are able to provide a forum which offers frontline workers a supportive and considerate environment, and allows us to take action if anyone breaches these terms.

     

    Given the real-time nature of the forum we are unable to keep a constant check on the content and so are not responsible for any content posted or the consequences of any content posted. If you have concerns about information being posted please don’t hesitate to notify us at frontline@stmartinscharity.org.uk or if you think there is a serious breach of terms, use the ‘Report Abuse’ option next to the post.

     

    If any of the Terms and Condition’s are breached, we reserve the right to suspend or terminate your registration with immediate effect.

     

    The forum is provided as part of the Frontline Network site to further the vision of building links between frontline workers and facilitating the sharing of knowledge in order to improve outcomes for homeless and vulnerably housed people. If your registration is approved, your use of the forum is on the understanding that anything you post is in the context of supporting frontline workers working with people who are homeless or vulnerably housed.

     

    Lastly, we hope that the forum is useful and that it is able to support the work that you do! As a new venture, we are open to suggestions of what you think works and what you think doesn’t – so please feel free to email us any comments at frontline@stmartinscharity.org.uk

     

    Note: We do not under any circumstances accept registrations from individuals seeking support about their own situations.

  • To ask a question, you'll need to login or register.
  • To create a closed group, you'll need to login or register.

Forum

Last updated on Thursday, March 23, 2017 ,System Broker from Gateshead
We had an event in the North East on 22nd March looking at the Care Act and clients with complex needs (homelessness, substance misuse, mental health and offending). We heard from the CEO of Gateshead Carers about the eligibility criteria to access support through the Care Act and although many of the people we work with do meet the criteria for support, most are not able to access this. We have experienced two main barriers: - Where the person is homeless/has a housing need, this seems to take priority over a care need and Adult Social Care do not feel able to offer support - Where th...
comments: (1)
Last updated on Wednesday, February 22, 2017 ,supported accommodation manager from Bodmin
Hi, the organisation I work for is considering using some kind of alcohol testing kits in the accommodation we run. We manage stage 2 & 3 houses which are dry houses (we also run stage 4 which are managed differently). We are discussing the use of alcohol testing kits to aid us in detecting people who are using alcohol and returning to the houses. We often know who is drinking but it is difficult to prove when dealing with experienced drinkers who are good at hiding the signs. How do other organisations use these? How do the clients take it? Which kits are best to use? Are they expensiv...
Tag:   alcohol (1)     detox (1)     supported accommodation (1)    
comments: (2)
Last updated on Thursday, February 16, 2017 ,Advice and Welfare Worker from London
Has anyone else had experience of UKBA attempting to take action resulting in the threat of administrative removal from the UK for EAA migrants who are working because they are rough sleeping? We were contacted by our local outreach team a few months ago about trying to find some housing quickly as they had come across some Romanian EEA workers in a local park and were concerned that they might be a target for UKBA administrative removal even though they were working. Obviously getting them into housing is the best resolution but that may not be possible immediately (especially in Lond...
Tag:   eea migrants (1)    
comments: (1)
Last updated on Monday, February 13, 2017 ,Housing Related Support Worker from Leicester
I have had several people refused by JCP's in Leicester? Is this nation wide?? I have spoken to the DWP and they are stating that you can claim the 12 weeks, period but JCP seem to be ignoring this rule?
Tag:   benefits (1)    
comments: (1)
Last updated on Tuesday, February 7, 2017 ,System Broker from Gateshead
This is a Closed Group |
Join? | Members, (5)
This a closed discussion group for frontline workers involved with the North East Be the Change/Frontline Network partnership. If you would like to join the group please press the join button.

Last updated on Friday, February 3, 2017 ,Caseworker from London
Hi, Just wondering what are people's experiences of opening bank accounts for people with a lack of address? We give out letters allowing people to use our address but we have found in the recent months more and more bank are not accepting our letters as proof of address and some are refusing the HMRC letters with the NI number on it. Does anyone have any suggestions or know of other options?
comments: (4)
Last updated on Thursday, February 2, 2017 ,Network Development Manager from London
This is a Closed Group |
Join? | Members, (8)
This is a discussion group for health professionals working with homeless/vulnerably housed people. If you would like to join the discussion please press the join button.
Tag:   nhs (2)     health (2)     mental health (2)    

Last updated on Thursday, February 2, 2017 ,Partnership & Training Officer from Rotherham
This is a Closed Group |
Join? | Members, (13)
This a closed discussion group for frontline workers, working with homeless and vulnerably housed people around South Yorkshire & Hull. If you would like to join the group please press the join button.
Tag:   south yorkshire (2)     hull (2)    

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Popular Discussions

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    Hi, Just wondering what are people's experiences of opening bank accounts for people with a lack of address? We give out letters allowing people t...
    last modified: Friday, February 3, 2017
  • Photo ID

    What is the quickest way of getting photo ID for a client?
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    Hi, the organisation I work for is considering using some kind of alcohol testing kits in the accommodation we run. We manage stage 2 & 3 house...
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