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How do other workers support clients who fail Employment Support Allowance Medical Assessments

How do other workers support clients who fail Employment Support Allowance Medical Assessments

Topic created on, Thursday, January 12, 2017 , from Hull
our service is supporting clients going for mandatory reconsideration decisions and appeals for failed medical assessments for ESA and PIPs would like to learn what other workers do

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(Partnership Development Officer/Training Coordinator), from Rotherham This seems to be happening more and more doesn't it? We usually help the client follow the appeals procedure. Support them to make an appeal, getting as much information on the letter as possible (to try and avoid tribunal). This often requires a lot of prompting, as they often don't feel that something is important but it is better to get as much information down at the beginning as if it does go to tribunal they will question why something wasn't put in the appeal letter but brought up at a later date. Tribunals can be very daunting for a client, so it is better, in my experience, to try and avoid if possible. However, it also seems that more and more appeals are being sent to tribunal. We attend the tribunal with the client, if they wish, and are often asked for out opinion, as we are the ones that are seeing them the most. In my experience, most appeals that go to tribunal are won, but it is a shame that the client has to go through all this, just to get a decision that should have been made in the first place. What is your experience of this?

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