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Workshop 3 - Changing Work Environments

Workshop 3 - Changing Work Environments

Workshop 3 - Changing Work Environments

Saturday, July 28, 2018

Universal Credit

Ian Swift has worked in the social housing sector for over 30 years and has been Head of Housing Solutions service at Southwark Council for the past 5 years. Southwark Council was the only council in England that piloted the Homelessness Reduction Act for 18 months before the Act was implemented on the 3rd April 2018. Southwark Council has trained all 326 council’s in England on the Homelessness Reduction Act and how this Act was implemented at the same time as Universal Credit; this was also implemented in Southwark. Southwark Council has the 3rd largest number of homeless applications in England.

David Samson has thirty years’ experience in the Welfare Benefits field having worked as an adviser on all aspects of benefits and tax-credit related matters, including appeals representation. He has worked for Citizens Advice Bureaux and for independent advice agencies and spent the last 4 years at Turn 2us as a welfare benefits specialist. He is currently the Welfare Benefits Project Manager responsible for benefits content on the Turn2us website and updating and developing their Benefits Calculator tool.

Complex Needs

This session will be co-facilitated by Tassie Weaver and Helen Gavaghan from the Making Every Adult Matter coalition, alongside two frontline workers from Fulfilling Lives. Tassie and Helen have both worked in frontline roles with people experiencing multiple disadvantage, as well as supporting and developing the staff teams working in this field. Tassie now oversees the development of the MEAM Approach work nationally, whilst Helen’s focus is on building skills and capacity in MEAM Approach areas to support coproduction.

Multi-agency working

This workshop will explore the challenges to supporting clients with multiple complex needs and deteriorating health, and how the multi-agency approach can help.

By bringing together a number of different specialists and agencies, a multi-agency approach can improve staff wellbeing and client outcomes by helping with coordinated, realistic, and flexible support that clients can relate to.

Tools and resources will also be shared.

Dr Caroline Shulman is a GP in Homeless and Inclusion Health. Until recently she worked as a GP at the Greenhouse, a specialist practice in Hackney and currently is clinical lead at Kings College Hospital KHP Pathway team. She is principal investigator on some qualitative research which sets out to explore the issues and barriers in providing high quality care to homeless and vulnerably housed people as their health deteriorates and seek potential solutions.

Prior to working in Homeless Healthcare, Caroline was a Senior Lecturer at London School of Hygiene and Tropical Medicine, working on malaria and maternal health.

Niamh Brophy is the Palliative Care Coordinator for St Mungo’s homeless charity. Niamh supports residents who are vulnerably housed or in temporary accommodation who have advanced ill health, working to ensure they can access healthcare and be supported to approach the end of their life with dignity and respect. Before joining St Mungo’s Niamh worked at St Joseph’s Hospice in Hackney. Niamh’s background is in counselling and psychology.

Increased targets and pressures associated with these

Jess Cordingly is a Director at Lankelly Chase, an independent foundation working in partnership with people across the UK to change the systems that perpetuate severe and multiple disadvantage. Jess leads Lankelly Chase’s work inquiring into power and equality of voice, exploring how collectively we can shift power so people who are marginalised in society can act more freely as changemakers. Prior to working at Lankelly Chase, Jess was part of the founding team of Future First, building communities in state schools around the UK. She has also worked at UnLtd and the Cabinet Office, focussing on social entrepreneurship and social investment.

Formally a Rough Sleeping Commissioner at the City of Westminster, Robert White is now the Lead Commissioner for Supported Housing and Rough Sleeping Strategy in Westminster. His team commissions and manages an extensive pathway of supported housing and is responsible for delivering the 2017-2022 Westminster Rough Sleeping Strategy. Robert oversees the delivery of all commissioned rough sleeping services in Westminster as well a range of pathways such as Mental Health, Young People, Care Leavers and Domestic Violence Services. He advises the GLA and MHCLG on rough sleeping sitting on a number of taskforce subgroups.


EEA Migrant Groups

Lidia Estevez Picon is the Migration Policy and Services Coordinator at The Connection at St Martin-in-the-Fields and is also a qualified OISC immigration adviser under Praxis Community Projects. She has a unique depth of knowledge and experience on the homelessness and immigration frameworks and services in England and has provided training and consulted on different aspects of migrant homelessness and modern slavery. Lidia has a background in Law and Human Rights and has previous experience of working for the European Commission on trafficking and immigration issues. She has volunteered in Spain, Italy, Belgium, France and Greece.

Non-EEA Migrant groups

Patrick Duce is an Innovation and Good Practice Project Manager at Homeless Link, the national membership body for homelessness services. Patrick specialises in the interplay between migration and homelessness sector, and has been managing the Strategic Alliance on Migrant Destitution (SAMD), a cross sector alliance of national agencies focused on improving the outcomes of destitute non-EEA migrant with NRPF.