[Skip to Content]
  • Our forum’s a space to connect with other frontline workers, ask questions and share advice. It’s the perfect place for you to share the issues you face every day in your work. What are you waiting for? Say hello!

  • We have laid out our Terms and Conditions and Privacy Notice separately on the site and you will be asked to agree to these if you would like to register as a user of the Frontline Network. The main purpose of these policies is to ensure that we are able to provide a forum which offers frontline workers a supportive and considerate environment, and allows us to take action if anyone breaches these terms.

    Given the real-time nature of the forum we are unable to keep a constant check on the content and so are not responsible for any content posted or the consequences of any content posted. If you have concerns about information being posted please don’t hesitate to notify us at frontline@stmartinscharity.org.uk or if you think there is a serious breach of terms, use the ‘Report Abuse’ option next to the post.

    If any of the Terms and Condition’s are breached, we reserve the right to suspend or terminate your registration with immediate effect.

    The forum is provided as part of the Frontline Network site to further the vision of building links between frontline workers and facilitating the sharing of knowledge in order to improve outcomes for homeless and vulnerably housed people. If your registration is approved, your use of the forum is on the understanding that anything you post is in the context of supporting frontline workers working with people who are homeless or vulnerably housed.

    Lastly, we hope that the forum is useful and that it is able to support the work that you do! As a new venture, we are open to suggestions of what you think works and what you think doesn’t – so please feel free to email us any comments at frontline@stmartinscharity.org.uk

    Note: We do not under any circumstances accept registrations from individuals seeking support about their own situations.

  • Sorry, you can't ask a question.

Photo ID

Photo ID

Topic created on, Friday, January 6, 2017 , from London
What is the quickest way of getting photo ID for a client?
Tag:   id (2)    

Post A Comment?...

To post a comment, you'll need to login or register.

Your Comments...

(Case Manager), from Wrexham Hi The Citizenship card is easy to apply for, but it does cost. The other that we are able to use in Wales is the prison release paperwork that can be requested from their Probation officer, that has a photo on it and all the necessary details d.o.b etc. Dependant on what it is that they need it for, there are new guidlines that state that there should be other ID options available i.e. a collection of utility bills, rent card, benefit letters etc. Hope that is helpful to you
(Housing and Welfare Advisor ), from London Hi bit more detail including costs and timeframes for processing the application and the link https://www.citizencard.com/ A CitizenCard is an official UK ID / proof of age card recognised as such by the Home Office and almost all UK retailers and public transport providers including UK airlines. The adult 18+ photo ID card displays POLICE, SECURITY INDUSTRY and TRADING STANDARDS logos and all CitizenCards bear the PASS hologram. A Standard application costs £15 and takes 21 days (card posted by 2nd class); an Urgent application costs £30 and takes 1-2 working days (subject to verification; card posted by Special Delivery guaranteed Next Day by 1pm). The Cards display one of the following age-bands relevant to your age at the time we send your card: •18+ •16-17 •Under 16 If you want the ‘next’ age-band (eg. you are 17 but want an 18+ card) you must either select required age-band when you apply online or attach a cover note to your application form explaining which age-band you would like. If we issue you with a CitizenCard it remains our legal property. You can use it if you are the lawful cardholder for the permitted purposes of proving your identity or your age.
(Partnership Development Officer/Training Coordinator), from Rotherham In Sheffield the Local Authority have started created a photo id that can be used for housing purposes only. The client supplies them with a photo and some other sort of ID (birth certificate, utility bill etc) and they create the ID and sign it. It can be used for bidding, viewings and signing up for a property. We have found this very useful as it can be created in order to get the client into a property, and then we can look at other photo ID options once they are safe in a home. Do any other Local Authorities have anything like this?

Popular Discussions

  • Opening of bank accounts

    Hi, Just wondering what are people's experiences of opening bank accounts for people with a lack of address? We give out letters allowing people t...
    last modified: Thursday, March 21, 2019
  • Brain Injury Guidance

    Brain Injury Awareness Support - Change Communication are being funded by the National Lottery Community Fund to provide brain injury awareness tra...
    last modified: Thursday, January 23, 2020
  • Photo ID

    What is the quickest way of getting photo ID for a client?
    last modified: Thursday, March 21, 2019
  • Helping clients save for a deposit whilst in supported accommodation

    Is anyone currently working in supported accommodation aware of any good methods of helping clients save for a deposit through eg, a Coop, or other...
    last modified: Thursday, March 21, 2019
  • Home Starter Packs / Essential Items Starter Packs

    We have had a number of proposals submitted through our Ideas Board for Home Starter Packs or Essential Items Starter Packs for people accessing ac...
    last modified: Thursday, March 21, 2019
  • Alcohol testing kits

    Hi, the organisation I work for is considering using some kind of alcohol testing kits in the accommodation we run. We manage stage 2 & 3 house...
    last modified: Thursday, March 21, 2019